Abhiruchi Caterers respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our temporary website, contact us, request catering information or submit an enquiry.

By using this website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, phone, WhatsApp, email or enquiry forms.

This information may include:

• Your name
• Phone number
• Email address
• Event date and location
• Type of event
• Number of guests
• Catering preferences
• Menu requirements
• Budget information
• Any message or additional information you provide

We may also automatically collect limited technical information, such as:

• IP address
• Browser and device type
• Pages visited
• Date and time of your visit
• Website traffic and interaction information
• General location information

2. How We Use Your Information

We may use the information collected to:

• Respond to your catering enquiry
• Understand your event and catering requirements
• Prepare quotations or menu suggestions
• Contact you by phone, WhatsApp, email or other appropriate methods
• Provide information about our catering services
• Confirm bookings and coordinate event arrangements
• Improve our website, services and customer experience
• Maintain internal business records
• Prevent misuse, fraud or security issues
• Comply with applicable legal requirements

We will use your information only for legitimate business purposes connected with our catering services and website operations.

3. Enquiries and Catering Bookings

Submitting an enquiry through this website does not automatically confirm a catering booking.

A booking will be considered confirmed only after the service requirements, availability, pricing, payment terms and other arrangements have been agreed upon directly with Abiruchi Caterers.

Information submitted through the temporary website will primarily be used to contact you and understand your catering requirements.

4. WhatsApp, Phone and Email Communication

When you provide your phone number, WhatsApp number or email address, you allow us to contact you regarding your enquiry, quotation, booking or requested service.

We may send you:

• Responses to your enquiry
• Menu and pricing details
• Booking-related information
• Event coordination updates
• Service information relevant to your request

You may ask us to stop non-essential promotional communication at any time by contacting us.

5. Cookies and Website Analytics

This website may use cookies or similar technologies to understand website usage, improve performance and provide a better browsing experience.

Cookies are small files stored on your device by your browser. You may disable cookies through your browser settings. However, certain website features may not function correctly after cookies are disabled.

We may use third-party analytics services to collect general website-usage information. These services may process information according to their own privacy policies.

6. Sharing of Information

We do not sell or rent your personal information.

We may share limited information only when reasonably necessary with:

• Employees or authorised representatives of Abiruchi Caterers
• Website hosting and technical service providers
• Communication, email or WhatsApp service providers
• Payment service providers, where applicable
• Vendors or service partners involved in fulfilling your confirmed event
• Government authorities when required by applicable law

Any service provider receiving information is expected to use it only for the intended service or business purpose.

7. Payment Information

This temporary website may not directly collect or store card, banking or payment information.

Where online or electronic payments are accepted, payments may be processed through banks, payment gateways, UPI applications or other third-party payment providers. Their collection and handling of payment information will be governed by their respective privacy policies and terms.

Please do not submit card numbers, bank passwords, UPI PINs, OTPs or other confidential financial credentials through the website enquiry form, email or WhatsApp.

8. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Users should avoid sending highly sensitive or unnecessary personal information through the temporary website.

9. Data Retention

We may retain your information for as long as reasonably necessary to:

• Respond to your enquiry
• Provide catering services
• Complete booking and payment records
• Maintain customer and business records
• Resolve disputes
• Meet legal, accounting or regulatory requirements

Information that is no longer required may be deleted, anonymised or securely archived.

10. Your Rights and Choices

Subject to applicable law, you may contact us to:

• Request access to the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of information that is no longer required
• Withdraw consent for optional communication
• Ask how your information is being used
• Raise a privacy-related concern or complaint

Certain information may need to be retained where required for legal, accounting, contractual or legitimate business purposes.

11. Children’s Privacy

Our website and catering services are not specifically directed toward children.

We do not knowingly request personal information directly from children without appropriate consent from a parent or legal guardian. Parents or guardians who believe that a child has submitted personal information may contact us to request its removal.

12. Third-Party Links

This website may contain links to external websites, social media pages, maps, payment services or other third-party platforms.

Abhiruchi Caterers is not responsible for the privacy practices, security or content of external websites. Visitors should review the privacy policies of those services before providing personal information.

13. Temporary Website Notice

This Privacy Policy has been prepared for the temporary website or landing page of Abhiruchi Caterers.

The website, its features and this Privacy Policy may be updated when the complete official website is launched. The updated policy will be published on the website with a revised “Last Updated” date.

14. Changes to This Privacy Policy

We may revise this Privacy Policy when our website, services, technology or legal obligations change.

Any updated version will be posted on this page. Continued use of the website after an update means that you acknowledge the revised Privacy Policy.

15. Contact Us

For questions, corrections, deletion requests or privacy-related concerns, please contact:

Abhiruchi Caterers
Phone: +91 90001 60619
Website: abhiruchicaterers.com

We will make reasonable efforts to respond to genuine privacy requests within an appropriate period.